IT & Cloud Support Services
Your staff deserve high quality IT & Cloud Support when they most need it. We strive to deliver a Tier 1 service to our customers.
RMS Tech’s IT & Cloud Support Services are trusted and relied on by thousands of users everyday. We possess the expertise and speedy resolution times your business requires.
What support services is right for you?
Our Services
Standard Support
Standard Support is our most basic service offering. Customers get access to our web based support portal. Our support portal is where you can create IT support requests and view knowledge base articles.
Proactive Support
Proactive Support is our most popular offering which is tailored for small to medium enterprises needing SLA bound support for their business whether your operations are 8x5 or 24x7.
Complete Support
Complete Support service is our fixed fee unlimited support offering tailored to meet your specific IT Support requirements without breaking the bank.
Enterprise Support
Enterprise Support surpasses the expectations of our conventional support services to meet complex business and technology requirements for medium to large enterprises.
Supplemental Support
Supplemental Support is designed to co-exist and assist in supporting your business along side your existing internal IT Team.
Cloud Support
Cloud Support is tailored for small to medium enterprises needing SLA bound support for their business and cloud based applications.