Cloud Telephony

Designed for the modern & fast paced Australian business. 

Move… Adapt… Interact!

Connect from anywhere, geographically independent. Use desk phones, mobile devices or Microsoft Teams.
Connect your team together from office, from home, from overseas. 

Our Cloud Telephony Solution comes with simple, affordable pricing structure.

Speak to one of our specialists today.

Simple Setup

Simply plug your supplied handset into any network and you're ready to make calls in a matter of minutes.​

Game changing network

We have comprehensive coverage, greater performance over the competiton and the flexibilty for other add-on services.


When you pickup your handset and make a call, all the data between you and our cloud servers is completely encrypted end to end. Your voice traffic on your local network is unable to be sniffed and your calls can't be tampered with.​​

No Onsite phone system

Use any internet connection or mobile device, our cloud servers and never worry about hardware again.​

Flexible pricing

Combine different call plans. Pay only for what you use. Scale up and down anytime with ease via our Customer Management Portal.

Enterprise Grade NETWORK

Enterprise grade fibre comes with 99.95% service guarantee backed by 24/7 business support team.

Statistical Call Reports

Our powerful reporting module is built in to your Customer Management Portal. You can review data for Inbound & Outbound Calls, Daily Call Distribution, Hour of Day Reporting and Monthly Call Volume.


Your voicemails are delivered directly to your inbox so you can listen to them on any device any time.



With our flexible Cloud Telephony platform you can assign different call plans to each user in the system. Below you can see our popular package deals.
You are free to customise your subscriptions any way you like and save on monthly fees.

Starter Plan

$ 7
per user / per month
  • Call rates:
  • Australian Local & STD calls - 10c per call
  • Australian mobile calls - 13.9c per min
  • 13 / 1300 calls - 25c per call

Unlimited Saver

$ 14
per user / per month
  • Call rates:
  • Australian Local & STD calls - Unlimited*
  • Australian mobile calls - 8.8c per min
  • 13 / 1300 calls - 22c per call

Unlimited Plus

$ 34
per user / per month
  • Unlimited Calls to:
  • Australian Local & STD calls*
  • Australian mobile calls*
  • 13 / 1300 calls*
  • Free calls to 50+ Countries*

Frequently asked questions

Hosted PBX phone system is a service provided online via internet. It allows to connect special internet phones (VoIP phones) and make/receive phone calls. Hosted PBX also allows configuration of call-flow features to route calls using pre-defined rules to the required user/extension. RMS Tech provides an extensive feature set free of charge, including popular features like time of day call routing, voicemail to email, call queues, follow me, voice menus, call recording and much more.

PBX stands for Private Branch eXchange. In the past, due to a limited number of phone lines being connected to a building, the primary function of PBX was to allow internal calls between system users and for connection of more phones to the system than lines available. Lines were effectively shared among users via PBX. Modern technology nowadays using VoIP does not require traditional PSTN lines and uses data links instead. PBX is still widely used, although its primary function is now to improve call handling and user performance via advanced call routing features. Modern PBX is effectively software that controls digital voice data.

VoIP (Voice over IP) requires data connection between your premises and our servers. In most cases it would be public internet. However you only need tiny amount of bandwidth – connection speed in order to use VoIP. Each channel requires 80Kbps (that is 0.08 Mbps), or using compressed codec even smaller – 0.03Mbps. Quality of VoIP will highly depend on reliability of your internet connection. It does not have to be very fast, but it must be reliable and stable. We also recommend using dedicated internet link for setups with over 5 phones

We have multiple solutions that can make sure you can continue to receive calls even when your internet goes down. You can have calls diverted to your mobile phone if you are offline, this way you can continue to receive calls without any internet. You can also have multiple internet connections for redundancy so if one connection fails you can continue to use the other.
Simply speaking – it is better than using traditional phone lines. We use G722 (High Definition Voice Codec). Connection will be crystal clear and better compared to normal PSTN services. Also, unlike many other services, all our equipment is hosted locally, meaning that there will be no delays in voice transmission.

Our systems are optimized for reliability, not price. We guarantee 99.9% SLA backed uptime on all our systems. All parts of the system are fully redundant, meaning that there is no single point of failure. This is not just words. We use independent monitoring company called to monitor our server uptime.

All our call plan pricing are based ‘per user’. Each user is linked to its own call plan. Single user can have more than one SIP device. Therefore if you want to have two phones, you would need to sign up for two users with one sip device for each user. If you have one user and two sip devices – you can use only one phone at one time. There is no ‘phone lines’ in VoIP. Instead there are: SIP devices, Users, Inbound phone numbers. Inbound phone numbers – are normal phone numbers people can dial. We don’t limit number of simultaneous inbound calls you can receive on your phones for Australian numbers.
Almost all Australian telephone numbers can be ported into our system. Any Australian numbers that we provide or are ported into our service can be ported to another provider as long as that provider is willing to take on the number.
PSTN stands for Public Switched Telephone Network. It is a term used to describe traditional copper phone lines. PSTN services are dying off nowadays due to new VoIP based technology.

All our call rates, services schedules and legal documents can be found here:

Get your new Phone System Today!


Suite 21 Level 16
327-329 Pitt Street
Sydney NSW 2000

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Phone: 02 8203 4591
Toll Free: 1300 738 718
Fax: 02 8572 5245

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